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Tony Robbins Business Accelerator

Traci Alston
Updated

What is the program?

Tony Robbins’ Business Accelerator gives business owners tools to thrive in any economy. It’s for you if you’re ready to be an owner, not just an operator of your business. 

If you’re ready to take control of your business, instead of it taking control of you...This program will put you on the path to accelerated growth. 

The program starts with a guaranteed growth plan. 

You will explore a different pillar of growth in your business – and learn how to ignite rapid growth in that area. 

With your membership, you also get ongoing training each month from industry experts, rare live access to Tony to get your questions answered, plus a toolkit of impactful, high-value bonuses. 

When you sign up today, you’ll join 200,000+ business owners who have used these same tools and strategies with outstanding results.

 

The membership includes

  • 7 Step Rapid Growth System
    • Experience a total transformation of your business. Gain the tools, strategies, and psychology to take your business to the next level and make record profits. It will give you the tools, strategies, and psychology to take your business to the next level and make record profits.
  • Monthly Masterclass on Zoom and Youtube with industry experts
    • Plus access to all previous masterclasses in case you can’t attend live
  • Live & Interactive State of The Union with Tony Robbins once a year
  • Tony A.I.
    • Keep Tony in your back pocket 24/7 with detailed, customized and highly intelligent answers from this state-of-the-art AI technology. This will give you direct access to Tony’s wisdom for years to come.
  • Tony’s Toolbox
    • Get access to the same tools and shortcuts Tony uses inside his 110+ businesses so you can save yourself years of time and energy. These will help you with your mindset, energy, productivity, communication, influence, leadership, and more…
  • Community Of Other Achievers
    • Join an elite peer group of achievers committed to becoming more, doing more, giving more and serving more. Learn and grow from other business owners who inspire you to be your very best. Set a new standard for yourself – as you network and make lucrative new connections.

 

How to Buy Business Accelerator

Web Link to buy Inner Circle: https://go.tonyrobbins.com/join-ba

Steps to buy

  1. Click “Join Today”
  2. Choose Monthly ($125/month) or Annual ($1195/year) Membership
  3. Input payment information
  4. Click Submit Order

Client will receive Confirmation Email within 24 hours of purchase (in non peak times, it usually arrives within an hour)

 

How to Log In to Business Accelerator

Link to login the first time after purchase: https://arena.tonyrobbins.com/plans/403922?bundle_token=57ffc91da1a989c45158a1990cf75d02&utm_source=manual

 

Steps:

  • After purchasing Business Accelerator, clients MUST login with the link in their confirmation email (link above) the first time they login to unlock access to the program
    • Even if the client has Inner Circle, they must use the link in their confirmation email to sign in to Business Accelerator the first time as this is how they will unlock access
  • If the client is BRAND NEW to Tony Robbins and has never made a purchase/had an account with that email address here are the steps they need to take:
    • Click the link in confirmation email
    • Click Sign In
    • Click Forgot Password
    • Enter the email associated with account
    • Click Send Email. The email has been sent to the address you provided. And the link is valid for 1 hour.
    • Click the Reset Password button in email
    • Enter new password in textbox
    • Click Set Password
    • Click Back to Sign In. Client will also receive confirmation email that password has been reset.
    • Client should be able to login now with their new password they created
  • If the client has an account with Tony Robbins here are the steps they need to take:
    • Click the link in confirmation email
    • Click Sign In
    • Use their Tony Robbins Members Portal login credentials to login
    • Click Access to unlock Tony Robbins Business Accelerator

 

Inside the Program 

Sections

  1. Welcome to Business Accelerator / Welcome Checklist
    1. Welcome Video
    2. RSVP to First Masterclass
    3. Start 7 Step Rapid Growth System
  2. Upcoming Events and Masterclasses
  3. 7 Step Rapid Growth System
  4. Business Accelerator Community Feed
  5. Monthly Masterclass Library
  6. Tony’s Toolbox
  7. Business Strategy with Jay Abraham
  8. Previous Tony & Bonus Trainings
  9. Tony Business A.I.
  10. Announcements
  11. FAQs

 

Troubleshooting

Didn’t get confirmation email

  • Confirmation emails can take up to 24 hours to receive during peak purchasing times
  • If a client has not received their confirmation email and reaches out, please verify the purchase in SFDC
  • If the client has purchased Business Accelerator, please send them this confirmation email after providing access

Issues logging in

  • If the client has issues logging in, please have them screenshot the error message they are receiving
  • Error Messages:
    • Incorrect username or password à confirm that the email is the correct one associated with their purchase, if they still have issues have the client reset their password
    • You do not have access to their program, please reach out to Customer Service (this means the client does not have a program tag) à go to the client’s account and go to program tags to see if they have a program tag
      • If they have a program tag, have them try resetting their password
      • If they do not have a program tag, reach out to Customer Service to have them create a program tag for the client
      • Once program tag is created they should be able to login

Program tag issues

  • Client does NOT have program tag
    • If you can verify the purchase on the client’s account AND that the account is not past due, reach out to customer service to add program tag for Business Accelerator
    • To check for Program Tag, go to the client’s account, click Program Tags, click the Program Tag, see if they have a Business Accelerator Program Tag (either BAP – Yearly or BAP – Monthly)
  • Client has Program Tag
    • If you can verify the purchase on the client’s account, but the account is past due, please have client update their billing information in their members portal under My Account > Recurring Billing > Business Accelerator > View More > Update Payment Information. Once payment for membership has processed they should have access
    • If you can verify the purchase on the client’s account and all payments are up to date, the client may not have the correct program tag. Please reach out to Customer Service to get program tag added for Business Accelerator
      • If this still does not work, please have Customer Service submit an IT ticket at help.tonyrobbins.com with the client’s email so they can troubleshoot further
  • Program tag trouble shooting steps
    • First: ensure the client is using the email that is associated with the account
    • Second: Ensure client is up to date on all payments on that opportunity
    • Third: Check to see if Program Tag is active (end date has not passed)
    • Fourth: Emulate the member and login with their credentials (username and password)
    • If after doing all 4 things you are still unable to login, then create an IT ticket with the client’s information and explain the issue with repeatable steps so IT can troubleshoot.

 

How to cancel membership 

  • Go to https://portal.tonyrobbins.com/account/recurring-billing/membership-subscription and under Membership Subscription click on Business Accelerator and then cancel membership
  • If client does not see their membership on their account under Membership Subscription, please reach out to Customer Service to cancel the membership and they will create a request with Event Services to cancel the autobill

 

How to update billing information 

  • Go to https://portal.tonyrobbins.com/account/recurring-billing/membership-subscription and under Membership Subscription click on Business Accelerator and then Update Payment Method

 

How to reset password

  • Go to arena.tonyrobbins.com
  • click Sign In
  • Forgot Password
  • enter the email associated with account
  • click Send Email. The email has been sent to the address you provided. And the link is valid for 1 hour. Click the Reset Password button in email
  • enter new password in textbox
  • click Set Password
  • click Back to Sign In. Client will also receive confirmation email that password has been reset.
  • They should be able to login now with their new password they created

 

Finding previous trainings

  • If a client is looking for previous masterclass trainings, they can find all of them under Monthly Masterclass Library
    • The library is sorted to show all of this year by month.
    • They can also use the search bar to find trainings
  • If a client is look for previous trainings with Tony, they can find all of them under Tony & Bonus Trainings
    • The library is sorted by date with the newest trainings at the top and oldest at the bottom
  • If a client is looking for Toolbox trainings, they can find all of them under Tony’s Toolbox
    • The library is sorted by categories and users can expand each section to see trainings under them
  • If a client is looking for trainings with Jay Abraham, they can find all of them under Business Strategy with Jay Abraham
    • The library is sorted by date with the newest trainings at the top and oldest at the bottom

 

RSVP to upcoming masterclasses

  • Upcoming trainings / events can be found in the Upcoming Events and Masterclasses section inside Business Accelerator
  • To RSVP clients can click the event and then select “Going, Maybe, Not Going” for their RSVP
  • They can also click Add to Calendar to add the event to their calendar like a meeting

 

Tony A.I

  • As part of the Business Accelerator membership, clients get access to Tony A.I.
  • To access Tony A.I, they need to go to the Tony’s Business A.I. section inside Business Accelerator
  • Common Troubleshooting/Errors
    • Client gets message that they don’t have access
    • Ensure client has BAP – Monthly or BAP – Yearly program tag
  • If they don’t have program tag, please reach out to Customer Service to add the Program Tag
  • Client does not receive reply from Tony A.I. during a conversation
    • Please send screenshot of messages from the client that they have with Tony A.I. to Client Support so we can send to the Tony A.I. team for troubleshooting
    • Incorrect information in response
      • Please send screenshot of messages from the client that they have with Tony A.I. to Client Support so she can send to the Tony A.I. team for troubleshooting

 

What emails to Business Accelerator clients receive each month?

  • On the first of each month, clients will receive a monthly newsletter
  • Leading up to each monthly coaching workshop, members will receive the following communications
    • Email: 1 Week Prior
    • Email: 3 Days Prior
    • Email: 1 Day Prior
    • Email: 3 Hours Prior
    • Email: 30 Min Prior
    • If they RSVP “Going” in the app, the app will automatically send them an in-app notification reminder 30 minutes prior to the event
    • SMS: 15 Min Prior
    • In-App Message from Team Tony: 10 Min Prior
    • Email: Replay (when the replay becomes available)

 

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