Instructional Manual for New and Existing Employees

Overview

This guide provides step-by-step instructions for setting up a new company PC and maintaining regular software updates. Follow all steps carefully to ensure your device is properly configured and up to date.

Who This Guide Is For

• All new hires receiving a new company PC
• Existing employees replacing their PC with a new one

Update Schedule

To keep your PC secure and running efficiently, follow the update schedule below:

First Two Weeks: Run updates daily

After Two Weeks: Run updates once per week on Friday at end of day (EOD)

Note: Add a recurring reminder to your Outlook calendar to update all technology and restart your PC on Fridays.

Section 1: Initial PC Setup

Follow these steps when you first receive your new company laptop:

1. Plug in the power adapter to ensure the laptop has sufficient power during setup.
2. Press the power button to turn on the laptop.
3. Allow the PC to fully boot up and load into the setup process. This may take a few minutes.
4. Follow the on-screen prompts to complete the initial personalization of your device.

Note: Do not interrupt the boot process or close the laptop during initial setup.

Section 2: Personalizing Your PC

Once your PC has loaded into the main screen, follow these steps to personalize your settings and improve efficiency for your role:

Step 1: Open the Start Menu

Locate the Start Menu at the bottom of your screen. It is positioned next to the search window in your taskbar.

Step 2: Access System Settings

Once the Start Menu window opens, locate the gear icon (Settings) and click on it to open the Settings window.

Step 3: Navigate to Windows Update

In the Settings window, a menu will appear on the left-hand side. Locate and click on "Windows Update" from the menu options.

Step 4: Check for Updates

At the top of the Windows Update page, locate the "Check for Updates" button and click on it to begin scanning for available updates.

Note: Your screen will display a loading indicator while it searches for updates. This is normal.

Step 5: Review and Install Updates

If updates are available, each update will appear in a list along with its current installation status on the right side of the screen. Allow all updates to install completely before proceeding.

Section 3: Installing Optional Updates

After completing the standard updates, follow these steps to check for and install any additional optional updates:

Step 1: Open Advanced Options

From the Windows Update page, scroll down and click on "Advanced Options" to open the advanced settings page.

Step 2: Review Optional Updates

On the Advanced Options page, locate the "Optional Updates" section. Review the list to determine if any additional updates are available for your device.

Step 3: Install Optional Updates

If optional updates are listed, click to open the section and reveal the full list. Select all available options and proceed with the installation.

Note: Optional updates may include driver updates, firmware updates, or additional system improvements. It is recommended to install all available optional updates for optimal performance.

Section 4: Ongoing Maintenance Reminders

To keep your PC running at peak performance, follow these ongoing best practices:

• Set a recurring Outlook calendar reminder every Friday at EOD to check for and install updates.
• Always restart your PC after completing updates to ensure all changes take effect.
• Do not skip your weekly update check, as updates include important security patches.
• If you experience any issues during the update process, contact your IT team for support.

For questions or technical support, please submit a ticket through Zendesk, select IT Help.