Zoom User Guide - Profile Setup

Overview

This guide walks you through setting up your Zoom profile for the first time, including your photo, name, display name, phone number settings, and time zone.

Who This Is For: All users.

Before You Begin

Systems Required: Zoom, accessed through your web browser.

What This Guide Covers

• Logging into Zoom with single sign-on
• Editing your profile picture, name, and display name
• Reviewing your phone number settings
• Setting your time zone and preferred time format

Step-by-Step Instructions

Step 1: Log Into Zoom

Open Zoom in your web browser and log in using your single sign-on (SSO).

Step 2: Open Your Profile

From the left-hand panel of options, select Profile.

Step 3: Edit Your Profile

Click Edit to update your profile details.

• Add a profile picture.

• Update your first and last name.

• Set your display name using the format: First Name, Last Name, space, dash, space, your Title.

• If you'd like, add your pronouns or a name pronunciation.

Once you are finished, click Save.

Step 4: Review Your Phone Number Settings

Scroll down within your profile to review your phone number settings.

Important: Do not set up your phone number in this field, as it is asking for your personal cell phone number.

• Your Zoom phone number is listed under Zoom Phone. This is your direct line.
• The company line is listed just above your direct line.

Step 5: Set Your Time Zone and Format

Continue scrolling down to input your time zone, and select your preferred date and time format, whether that’s 12-hour or 24-hour time.

Best Practices

Follow these guidelines every time you set up or update your Zoom profile:

• Always format your display name as First Name, Last Name, space, dash, space, Title.
• Never enter your personal cell phone number in the phone number field.
• Know the difference between your direct line (Zoom Phone) and the company line.
• Keep your time zone accurate so meeting times display correctly.
• Always click Save after making changes to your profile.

For questions or technical support, please submit a ticket through Zendesk and select Business Operations.