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  1. Internal Client Support
  2. Training
  3. Tools & Systems Training

Tools & Systems Training

  • How to Sign In to Click-to-Dial
  • How to submit a merge account request
  • How to Submit a Paperless Request (PP Req)
  • How to Submit a Saves Request to a Senior Mentor
  • How to Submit Time Cards in Rippling
  • How to Update Client Information, an Address or Add a Business Name in Billing (Salesforce)
  • How to Use the My Email to Salesforce BCC Code
  • How to View and Track Your Submitted Zendesk Requests
  • How to View Archived Voicemails, Call History, and Recordings in Zoom
  • Identifying Subscription Billing Details
  • Logging Calls In Salesforce
  • Managing Client Communications in Salesforce
  • One Click Away: Your Taskbar
  • Outlook Signature & Preferences Guide (Including Time Zone)
  • Salesforce (SF) Login and Setup
  • Salesforce - How to Add a Payment/Credit Card for the Client
  • Salesforce Email Setup
  • Salesforce โ€” Checkout Link & Affirm
  • Salesforce โ€” Sending Emails
  • Salesforce โ€” Wire Payments Process and checks
  • Salesforce: Adding Products to Ops and Changing Op Record Types
  • Set It Once: Default Apps
  • Setting Up Calendar Permissions
  • Setting Up Time and Language
  • Time Off Request Process
  • Types of Payments RRI Accepts
  • Wire Payment Fee
  • Your Command Center: PC Setup and Updates
  • ๐ŸŒŸ Employee Event Reward Program โ€“ Summary
  • ๐Ÿ’ณ How Coaching 2-Pay and 3-Pay SKUs Work
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Internal Client Support